K&M Specializes in:
Client Phone Calling/Customer Service in addition to offering a variety of other administrative services!

• Client Phone Calling
  
  While you're visiting with another client let K&M call your existing clientele, book appointments, make your follow-up calls, handle complaints and general inquiries and more. We can act as your individual business Customer Service Representative.
  
  
• Voicemail/Email/Fax Maintenance
  
  While you and your entire staff are away for a period of time or when the general office workflow is overloaded you can forward your phone to K&M and let us be your live voicemail. We can also maintain your faxes and emails.
  
  
• Client Contact Management
  
  Never seem to have the time to keep your clients' addresses, phone numbers, anniversaries, dates and all personal information up-to-date? Call K&M today!
  
  
• General Word processing/DESKTOP PUBLISHING
  
  PowerPoint presentations, Excel spreadsheets, letters, reports, newsletters, flyers, bulk mailings, research work and much more.
  
  
• Transcription
  
  Minutes from meetings and notes from client appointments can be dictated and sent to K&M to transcribe while you are on the road to your next client.
  
  
• Getting Organized - Setting Up Office Administration
  
  Need help with organizing your office, setting up checklists, bringing forward files, priority files, creating org charts, getting ready for the bookkeeper, and/or creating a daily office procedures manual. Contact K&M to see how we can do if for you!

And now K&M is offering:

• VA Certifications
  
  The CIVA Designation Program is now available. Find out more here.